MCHD EMS Achieves Just Culture® Program Recognition
MCHD EMS Achieves Just Culture® Program Recognition
July 17, 2024
Montgomery County Hospital District Becomes First EMS Provider in the Nation to Achieve Prestigious Collaborative Just Culture® Program Recognition
Recognition from DNV International Accreditation Organization Reflects Collaborative High
Reliability Standards Practiced by MCHD EMTs, Paramedics, and Support Staff
CONROE – Montgomery County Hospital District (MCHD) is proud to announce a remarkable achievement: the qualification of its Collaborative Just Culture® Program, recognized by global independent assurance and risk management provider, DNV, following a comprehensive audit. This achievement marks the first recognition of its kind in the nation for an EMS service provider.
“At MCHD, we provide exceptional EMS service throughout Montgomery County, Texas. This would not be possible to achieve without the highest standards for safety implemented in an environment where team members are both trusted and empowered to play a key role in this effort,” said Randy Johnson, Chief Executive Officer of MCHD. “This recognition is a testament to our entire staff and their commitment to safety and reliability. It is another third-party confirmation that our patients access best-in-class providers with the highest quality standards found in EMS.”
The Collaborative Just Culture Program® DNV Qualification earned by MCHD serves as evidence of performance and proof of compliance with internationally recognized best-practice standards. It is third-party confirmation that MCHD takes an approach centered on patient safety and ensures patients receive the highest quality of care.
As part of this approach, MCHD developed streamlined back-office procedures powered by Laserfiche information management and process automation that enable team members to stay focused on patient outcomes.
“DNV is thrilled that MCHD is the first EMS group in the nation to achieve the Collaborative Just Culture Program (CJC) Qualification,” said Kelly Proctor, President of DNV Healthcare. “CJC qualification is the first program that validates a culture of safety and trust by balancing accountability between individuals and the organization through evidence-based policies, education, processes, tools, and measurements.”
The Collaborative Just Culture Program® fosters a culture of reliability, safety and trust by balancing accountability between individuals and the organization through evidence-based processes, tools and programs. The COLLABORATIVE HIGH RELIABILITY® STANDARDS, including qualification requirements for the Collaborative Just Culture® Program and Reliability Management TeamTM are registered trademarks of SG Collaborative Solutions, LLC (SGCS). SGCS has granted DNV permission to utilize these CHR standards for the purpose of independent, conflict-free verification and audits.
DNV is one of the world’s leading independent assurance and risk management providers, operating in more than 100 countries, helping businesses manage risk and ensure the performance of their organizations, products, people, facilities, and supply chains through certification, verification, qualification, and training services. DNV Healthcare evaluates healthcare systems and providers through a rigorous review process and recognizes those that practice and maintain exceptional standards.
“We are excited MCHD has joined a growing list of premier institutions as they advance toward Collaborative High Reliability certification,” said Scott Griffith, president of SG Collaborative Solutions, authors of the Collaborative Just Culture standard. “We expect these evidence-producing standards to set a new high reliability bar in emergency medical services and commend MCHD leadership and staff for this accomplishment.”
Montgomery County Hospital District’s mission is to care for the indigent and provide EMS services while protecting the interest of taxpayers and ensuring long-term stability through fund development. For more information about the Montgomery County Hospital District, please go to www.mchd-tx.org.
DNV is an independent assurance and risk management provider, operating in more than 100 countries. Through assessment and digital assurance solutions, DNV helps companies build trust and transparency around products, assets, supply chains and ecosystems. For more information about DNV, visit dnvhealthcare.com.
SG Collaborative Solutions, LLC an enterprise risk management firm specializing in reliable performance in high-consequence industries and organizations. We are the authors of the Collaborative High Reliability ® and Collaborative Just Culture ® models of proficiency-based, socio-technical improvement. For more information, visit www.sgcpartners.com.
For more information, please contact:
Misti Willingham, Public Information Officer
C: 936.537.0611
DATE: July 17, 2024